CCaaS.co.uk is a trading style of Plexus Communications Ltd. We have been working with Global Leaders in Cloud Communications for over a decade and have followed the As-A-Service model of Enterprise software delivery very closely during this time. Our business has evolved to combine communications solutions with the very latest tools in sales and marketing automation.
Customer Experience (CX) is becoming more and more important as a competitive differentiator for all product and services organisations. Excellence in this area will drive up customer satisfaction scores which leads to loyal returning customers and incremental business through positive referrals.
At Plexus we offer a full portfolio of As-A-Service software solutions and services which are aimed at improving your CX and therefore increasing your revenue.
We work with Global Leaders and Disruptive Technology Innovators in order to provide Enterprise Class solutions without an Enterprise Class price tag.
We can provide a full range of marketing services including strategy consultancy, digital, graphical, animation, content creation, PR in addition to advice and provision of software solutions covering Unified Communications (UCaaS), Cloud Contact Centre (CCaaS), CRM and Marketing Automation.